Water & Flood Damage

Let the team at First General provide peace of mind by discovering the cause of the flooding, communicating the plan of action, and repairing the damage with care and expertise.

Contact First General

Experiencing water damage is overwhelming.

  • When you discover a flood in your home or business it can create a sense of panic; not knowing who to call or what to do next.
  • You may feel uncertain of what it will cost and who will pay.
  • It can be scary to see your most valuable and treasured possessions being threatened by water damage.

Restoring homes, businesses, and peace of mind.

  • You will have confidence that the team at First General has a plan and process, based on years of experience, skill, and expertise.
  • With your repairs in the hands of trusted experts you can focus on what matters most to you.
  • Your home can once again be your sanctuary; a place of comfort and relaxation.

Quick response is critical.

Damage from water can rapidly deteriorate the structure and contents in your home. Protect the value of your home by responding quickly to prevent further damage from occurring.

Contact First General Today

Make Your First Call First General

Making First General your first call when you discover water damage will save you time and money. We provide a free inspection to uncover the cause, determine the cost, and help you decide if you need to make an insurance claim.


Free inspection to help you know what to do next

Caring and knowledgeable staff to guide you each step of the way

Certified technicians to ensure the job is done right

Protecting your home or business from water damage.

Water can quickly cause additional damage. Items that are not damaged from the flood can become damaged over time. In addition, building materials that can be dried and restored without removal may need to be removed and replaced if not attended to in a timely fashion. This could significantly increase the cost of the repairs.

We will discover the cause, coordinate the repairs, and get the damage fixed with care and expertise. We will keep you informed every step of the way.

“First General Vancouver Island looked after the remediation of a water leak at our family home. From the first call through to the completion of the project they were amazing to work with. All the employees we interacted with at First General were first class. They carefully looked after moving our belongings and were extremely kind and considerate.”

– Dan M.

Specialized equipment, trained and certified staff.

Our project managers will complete a thorough inspection, using industry specific technology and equipment. Our technicians are professionally trained and certified in Water Remediation to stop the water damage, protect your belongings, and prevent mold from occurring.

First General will help turn the chaos into calm:

  • When First General arrives, you will understand what caused the damage, what has been affected by the flood and the potential cost to fix it.
  • The team at First General will take immediate action to protect your home and belongings from further damage.
  • We will provide you with all the information you will need to determine your next steps.

Customer Service Guarantee


We will earn your trust through, clear, honest, and effective communication.


We will respect you, your home, and your belongings.


We will be accountable for our actions and provide solutions when challenges arise.

Schedule a No Cost Evaluation

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Our team is ready to provide a speedy resolution to your water damage emergency.

Make Your First Call First General

Water damage can be far more significant than it first appears, and if not evaluated quickly, it can lead to additional damage. In addition, severe flooding events also create an influx of claims, limiting resources and potentially delaying a response. Contact our team first to secure and stabilize your home or business from water and flood damage.